Sprint Cans Complaining Customers

[coop41]

This is classic - you call and complain too much, just go somewhere else!!! Improves Customer Satisfaction Ratings, Reduces costs, probably improves workers morale as they don't have to deal with the troublesome customer.......40-50 calls per month! Unbelievable!


[i]Sprint Nextel Corp. isn't apologizing for its decision to ax customers it determined were calling customer service too often.

The nation's third-largest wireless provider sent letters to about 1,000 subscribers June 29, saying the company's records showed they had made frequent calls for help with questions about billing and other account information.

"While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time had led us to determine that we are unable to meet your current wireless needs," the letters said. [/i]


http://www.azcentral.com/business/consu ... 10-ON.html