by medication881 » Tue Aug 21, 2007 2:00 pm
What a summer.
My call center is closing Sept. 28th (I've mentioned this to you guys before), so I have been trying to keep the losses at work to a minimum. I am a pretty easy-going guy and I manage people (I think) pretty effectively. I've read "How To Win Friends and Influence People" by Dale Carnegie many times, and I highly recommend it if you are a manager in any field. Anyway, my staff has dwindled to 7 people (from 18 six months ago) after 2 people left this week, both without notice. I placed the one guy Carlos on a final warning because he was giving terrible customer service on a consistent basis, as well as abusing his break/lunch times. Needless to say I wasn't sorry to see him go. Sometimes people get stressed and my main function is to nurse them through it to the end, so it's a bit stressful to me too. After the place closes, I am off to Baltimore for 2 months to continue assisting with the migration. My main function will be to train the supervisor staff the Ways Of The Company. Writing reviews, conducting meetings, coaching, etc. The company jacked up my stay-on bonus to over $6,000, and my severance will carry me into the Spring (with full benefits). Life is good there.
The summer has been hot here in St. Louis. We've cracked 100 degrees several times in the last few weeks and we're set to have the next 3 days come close. I'm a fall/winter kind of guy so this has been killing me. I also got a wicked sunburn at the pool 2 weeks ago and I was sore for a week. Good times.
On a side note, I saw that New York City tied the alltime record low maximum temperature for the month of August today. 59 degrees! My 11 year old daughter Summer saw that and was thrilled to death. That's my girl!
What else...been watching the Cardinals come back to life the last 2 weeks. As I write this they are 3 games out pending the outcome of the Cubs and Brewers games. Wow!
Been preparing for my fantasy football draft this Sunday. I have the 3rd pick. I'm vacillating between Shaun Alexander and Frank Gore. If anyone has some advice for me, please let me know. I am a huge fantasy sports nut, but I approach football with near derangement. It's so damn fun!
Speaking of football, the Rutgers (aka the State University of New Jersey) Scarlet Knights are ranked #16 in the AP preseason poll. SI has them at #12. Who ever would have imagined that shit?
Sorry for going off on a tangent there...it's been a few weeks since I've been here, but I find this place very theraputic. Hope the rest of the summer is as good for you as it is for me!
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